Last updated: August 2026
Privacy Policy
RiffCue ("RiffCue," "we," "us," or "our") builds a CRM for DJ and band booking agencies. This Privacy Policy explains what information we collect, how we use it, and the choices you have, both on this website and once RiffCue is generally available. By using our website or product, you agree to the practices described here.
Information we collect
We collect a few categories of information:
- Information you give us. Your name, email address, and any message content when you join our waitlist or contact us.
- Account and product data. Once RiffCue launches, this includes information you store in the product — such as your roster, bookings, contracts, and client details — along with basic account information like your name, email, and agency name.
- Usage data. Information about how you interact with our website and product, such as pages visited, browser type, device information, and general location derived from your IP address.
- Payment information. If you subscribe to RiffCue, payments are handled by a third-party payment processor. We do not store your full card number.
How we use your information
- To respond to waitlist sign-ups, questions, and support requests
- To provide, maintain, and improve RiffCue
- To send product updates, launch announcements, and other communications you can opt out of at any time
- To detect, prevent, and address fraud, abuse, or technical issues
- To comply with legal obligations
Cookies and similar technologies
We use cookies and similar technologies to keep the site working properly and to understand how visitors use it. You can control cookies through your browser settings; disabling them may affect some site functionality.
How we share information
We don't sell your personal information. We share it only with:
- Service providers who help us operate, such as email delivery, hosting, analytics, and payment processing providers, bound by confidentiality and data protection obligations
- Legal and safety purposes, if required by law or to protect the rights, property, or safety of RiffCue, our users, or others
- A successor, in the event of a merger, acquisition, or sale of assets, subject to the same commitments described in this policy
Data retention
We keep information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You can ask us to delete your information at any time, as described below.
Your rights and choices
Depending on where you live, you may have the right to access, correct, export, or delete your personal information, or to object to or restrict certain processing. To exercise any of these rights, email us at hello@riffcue.com and we'll respond as soon as we can.
Security
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, so we can't guarantee absolute security.
Children's privacy
RiffCue is intended for business use by adults and is not directed at children. We do not knowingly collect personal information from children.
International users
We are based in the United States and may process and store information in the U.S. and other countries, which may have different data protection laws than your own.
Changes to this policy
We may update this Privacy Policy from time to time. If we make material changes, we'll update the date at the top of this page and, where appropriate, notify you directly.
Contact us
Questions about this policy or your information? Email us at hello@riffcue.com.